Refund policy
Pursuant to art. 52 of Legislative Decree no. 52. 206/2005, as amended by Legislative Decree no. 21/2014, the Customer may withdraw from the Conditions and therefore from the purchase contract for any reason, without the need to provide reasons and without any penalty, within 14 (fourteen) working days from the date of receipt of the products. To exercise the right of withdrawal, the Customer must send a written communication to the email address leonardo@pinkmemories.it with the number and date of the order and the reason for the return. At this point Rosee Srl will organize the return with its express courier, communicating all the details to the customer. If the return is returned using a different courier, all costs will be charged to the customer. The refund will be made as soon as the return arrives at the warehouses of Rosee Srl and the garments will be verified. They are not accepted returned by foreign countries. For all aspects not specifically expressed, the European legislation is authentic.