Refund policy
PINK MEMORIES is committed to ensuring the complete satisfaction of our customers.
If for any reason you are not fully satisfied with your purchase, you may return or exchange one or more items.
Terms and Conditions
• You have 14 days from the date of delivery to request a return or exchange.
• Items must be returned in the same condition in which they were received, with original tags and without any signs of wear.
How to Proceed
To start the return or exchange process, please click the following link:
https://returns.itsrever.com/pinkmemories
For assistance, you can contact our Customer Service at:
servizioclienti@pinkmemories.it
Return Shipping Costs
Italy: €4.95
European Union (EU): €15
Non-EU countries: Returns from outside the European Union are not accepted
Once your return has been received and verified, the refund will be issued to the original payment method, with shipping costs deducted.
